Return policy

Return policy

Return policy


Mountain illustration

Monika Novakova

Rakovnicka 43

Praha 6 



Phone: +420 602155881

Registration number:  03562026

Tax ID: CZ8962060316


If a customer needs to return an item, it must be returned in 14 days period. The period starts when the customer receives the item. 

The item must be returned in the same condition in which it was received and it must include all items that were in the original package.

If the returned item is damaged or there are missing some parts, the seller can reject the return of the money or return the money partially.